Why understand the emotions and expectations you generate?

With its emotional and predictive technology, Emoticonnect provides you with data on the real impact of your brand on your target customers and employees, helping optimize well-being and positive performance.

Cutting-edge analysis combined with neuro-cognitive sciences enhances your customer experience, your brand image, inter-company actions, and overall decision-making—offering you clear and actionable improvement paths.

Know, centralize, improve, create, and perform to communicate better, reassure, nurture, and above all, protect.

Data on the web

Emotional analysis

and classification

Sarah commented on your post

Your emotional state

Competitive positioning & scoring

The analysis topic of your choice

Scoring on emotions and predictions generated by broadcast messages

Operational improvement areas and team follow-up

Learn more

See an example

How does it work?

Happiness

Trust

Surprise

Anticipation

Disgust

Sadness

Fear

Anger

What emotions are we able to decipher?

We have no limits!
We drew inspiration from the work of a scientist named Robert Plutchik, particularly his wheel of emotions. This allows us to classify different emotional reactions into 8 main families—and even more, thanks to our predictive data and R&D programs in mental health.

Understand your customers' emotions, expectations and behaviors

thanks to emotional and predictive intelligence.

Jacqueline, Emoticonnect’s emotional AI, developed with the CNRS, analyzes the emotions of your employees and customers.
Identify subtle signals, anticipate tensions, and take action to care for your contacts—and yourself.

The platform is available!

We are in the press!

Leader of
Emotional Intelligence in Europe

A tailored strategy to drive your growth while preserving mental health

Decryption
reactions from your customers and employees

A rigorous scientific analysis to prevent psychosocial risks and achieve over 90% joy

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Testimonials

Les 2 Belges Production

"We recently engaged Emoticonnect to conduct a social media audit for an artist as part of a content strategy. We were impressed by their innovative approach and expertise. The team conducted an in-depth analysis of the emotional impact of the shared content, providing us with concrete and relevant recommendations.

What sets Emoticonnect apart is their ability to combine professionalism with humanity, considering not only quantitative data but also the authenticity of interactions. Thanks to their support, we were able to refine our communication strategy to strengthen our connection with the community.

We highly recommend Emoticonnect to any organization looking to understand and optimize the emotional impact of their online presence. A rewarding and inspiring collaboration!"

B Signature Hotels & Resorts

"The tool provides a quick and concise overview of customer and brand experience perception. It highlights strengths as well as areas for improvement across various services."

Testimonials

Quel Bon Plan

"We are delighted to collaborate with MaComAgency. Their in-depth emotional analysis, based on the Emoticonnect tool, combining semantic analysis and cognitive science, allowed us to deeply explore our customers' reactions and expectations regarding our products and brand. Thanks to this expertise, we were able to refine our content strategy and align our actions with the real needs and desires of our audience."

Paris La Defense Arena

“With memorability as the pillar of our customer strategy, Paris La Défense Arena is collaborating with MaComAgency and is equipping itself with innovative technology to best prepare for the expectations of its future spectators in order to make Taylor Swift's four dates a memorable success.”