Why understand the emotions and expectations you generate?
With its emotional and predictive technology, Emoticonnect provides reliable intelligence on the real impact of your brand, organization, or public positioning on customers, employees, and communities — helping optimize well-being, trust, and sustainable performance.
Powered by cutting-edge analysis and neuro-cognitive sciences, Emoticonnect strengthens customer experience, brand image, internal alignment, and strategic decision-making — delivering clear, actionable improvement paths.
In sensitive contexts such as defense and strategic institutions, where perception, cohesion and influence are critical, our insights help anticipate weak signals, prevent reputational risks, and support resilience.
Know, centralize, improve, create, and perform — to communicate better, reassure, nurture, and above all, protect.
Data on the web
Emotional analysis
and classification
Sarah commented on your post
How does it work?
Happiness
Trust
Surprise
Anticipation
Disgust
Sadness
Fear
Anger
What emotions are we able to decipher?
We have no limits!
We drew inspiration from the work of a scientist named Robert Plutchik, particularly his wheel of emotions. This allows us to classify different emotional reactions into 8 main families—and even more, thanks to our predictive data and R&D programs in mental health.
Emoticonnect provides a new predictive insight into the human and emotional factors that influence performance, safety, trust, and reputation.
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Leader of
Emotional Intelligence in Europe
A tailored strategy to drive your growth while preserving mental health
Decryption
reactions from your customers and employees
A rigorous scientific analysis to prevent psychosocial risks and achieve over 90% joy
Testimonials
Les 2 Belges Production
"We recently engaged Emoticonnect to conduct a social media audit for an artist as part of a content strategy. We were impressed by their innovative approach and expertise. The team conducted an in-depth analysis of the emotional impact of the shared content, providing us with concrete and relevant recommendations.
What sets Emoticonnect apart is their ability to combine professionalism with humanity, considering not only quantitative data but also the authenticity of interactions. Thanks to their support, we were able to refine our communication strategy to strengthen our connection with the community.
We highly recommend Emoticonnect to any organization looking to understand and optimize the emotional impact of their online presence. A rewarding and inspiring collaboration!"
B Signature Hotels & Resorts
"The tool provides a quick and concise overview of customer and brand experience perception. It highlights strengths as well as areas for improvement across various services."
Testimonials
Quel Bon Plan
"We are delighted to collaborate with MaComAgency. Their in-depth emotional analysis, based on the Emoticonnect tool, combining semantic analysis and cognitive science, allowed us to deeply explore our customers' reactions and expectations regarding our products and brand. Thanks to this expertise, we were able to refine our content strategy and align our actions with the real needs and desires of our audience."
Paris La Defense Arena
“With memorability as the pillar of our customer strategy, Paris La Défense Arena is collaborating with MaComAgency and is equipping itself with innovative technology to best prepare for the expectations of its future spectators in order to make Taylor Swift's four dates a memorable success.”
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